Steps to Take to Minimize Potential IT Damage From Hurricane Dorian

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Before the Storm…

  1. Please completely power down all equipment before leaving your office. This includes desktops, monitors, laptops, printers and all other devices. This includes shared computers at locations such as reception desks and student worker machines, and also student and research computer labs.

  2. Once equipment is completely powered down, disconnect the power if you are able to do so. Disconnect power strips and cables from the wall outlet, and/or disconnect power cables from power strips. Whatever is the most accessible is fine. There may be items that are difficult to reach, in which case you might decide to leave as is. We have seen many issues with damage to hardware during power outages, hence this extra preventative step.

  3. If you are on a ground floor and/or your location has a history of flooding, place your computer tower on an elevated surface at least 6 inches off the ground, such as on a chair or blocks. Be sure to also elevate power strips and surge protectors if you cannot reach them to unplug from wall.
  4. Remote Desktop will not be available if there is a power outage affecting your office. Thus, we strongly encourage you to move any files that are important for emergency operations to Google Drive for ease of access.

  5. If you will be working remote and accessing your share drive and other resources on campus, make sure you have Cisco AnyConnect VPN installed on any computer that you will use remotely. To download and test, go to vpn.ncsu.edu.
  6. If you are located on campus, prior to leaving, power up and log in (via the university WiFi) to university-owned laptops or tablets that you will be taking with you off-campus during the outage. If off campus, VPN to campus and stay attached. After 30 minutes, restart the machine and let it run another 30 minutes. This boot and reboot ensures that software updates and OS patches will run, and that your password is cached; this will prevent issues with getting your machine to work properly when off-campus.

  7. Finally, print off your office emergency contact list and take it with you in case you need to contact fellow staff members for any emergency condition.

Hurricane Dorian – NC State Preparedness Resources